Logging Into ThinLine App (Existing Users)

Step 1: Set your account password

Visit https://thinline.separdio.com and select the "Forget Password" button

From the drop down, enter the email address that is associated with your account (this is the same email address that you have recieved the migration notice email to) and then press "send verification code"

From here, you should recieve an email with a 6 digit verification code, enter this code along with your desired password on the website and click "Reset Password".

Step 2: Configuring the App

Download the ThinLine Radio app from your phone's app store.

Android: https://play.google.com/store/apps/details?id=com.thinlinedynamicsolutions.ohiorsn

iOS: https://apps.apple.com/us/app/thinline-radio/id6740734031

Upon opening the app, you'll be prompted to agree to the Terms of Service.  Scroll to the bottom of the page and select the green "I Accept" button at the bottom of the page.

The next page you see will notify you that you have no scanner configured.  Select the "Go to App Settings" page to add SEPARdio to your app.

From here, select the "Scanner Management" page as seen below.

Next select the "Manual Add Scanner" button

From here, enter "https://thinline.separdio.com" into the "Scanner URL" field and wait for the information to populate.  Once done, you'll see two fields appear under "Credentials" this is where you will enter the email address and password associated with your account.  After this information is entered, press the green "Add Scanner" button.

You should now notice that under the "Configured Scanners" section, SEPARdio appears and shows as connected.  You may now back out of the scanner management page (red arrow).

Switch from the Settings page to the Scanner page

Continue to use the application as normal.